Quality Assurance
the maintenance of a desired level of quality in a service or product, especially by means of attention to every stage of the process of delivery or production.
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Quality assurance (QA) is a way of preventing mistakes or defects in manufactured products and avoiding problems when delivering solutions or services to customers; which ISO 9000 defines as "part of quality management focused on providing confidence that quality requirements will be fulfilled".
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What is APQP? ADVANCED PRODUCT QUALITY PLANNING CYCLE • Advanced Product Quality Planning method to assure that a product satisfies the customer (both internal and external ) • The goal of APQP is to: • Plan before acting • Anticipate and prevent issues • Validate before moving forward • Facilitate communication • Each Advanced Product Quality Plan is unique and is a living document • • Particular emphasis should be placed on identifying critical path activities and ensuring those are fully resourced APQP BACKGROUND • Automotive industry challenges: • Innovation, more complex product • Reduce NPD times • Complicated Supply chain • Increasing customer and quality requirements • Solution: • Ford, GM, Chrysler APQP Task Force jointly developed in the late 80’s to standardize their respective supplier quality systems. • Continuous Improvement: • Many industries outside the Automotive industry have embraced the AIAG APQP pro
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